Privacy Policy
Please note that the English translation of the German original Datenschutzerklärung is provided as a courtesy translation only. The German version shall prevail and be legally binding.
In the following data protection declaration we inform you about how personal data is collected, used, passed on or otherwise processed in the course of our business activities. The processing of personal data is necessary in order to be able to offer our services in a satisfactory quality.
Protecting your data and treating it confidentially is very important to us. Therefore, we collect and process personal data only in accordance with the applicable legal provisions, in particular the General Data Protection Regulation (GDPR) and the Austrian Telecommunications Act 2003 (TKG 2003).
We strive to keep the following privacy policy as simple and transparent as possible. If you still have questions regarding the processing of your data, you are welcome to contact us at any time.
Data Controller
The controller of the data processing in the sense of Article 4(7) GDPR is:
Alexander Jank
Flachgasse 24/8
1150 Wien
Austria
You can find the contact details of the data controller in our legal disclosure.
Service Provision
In order to provide our services in a practical and legally compliant manner, the following data is collected and processed in particular: full name, gender, address, email address, phone number, date of birth, citizenship, payment information as well as any other data provided in the booking process. This also includes sensitive data from which one may infer the state of health (e.g. questions about accessibility), the religious orientation (e.g. special meal requests) or the ethnic origin (e.g. name and citizenship) of the individuals concerned.
Personal data is only collected and processed if it is made available to us voluntarily. This usually happens when booking a course or service or submitting a contact request. The provision of personal data can be either direct or indirect. The latter is the case if, for example, the booking is made by a third party (e.g. via an agency, the employer, friends, family, etc.).
If a service is booked for a minor, we will also store the necessary data of the minor concerned. It should be noted that this is particularly sensitive data worth protecting. Therefore, data of minors may only be provided by their parents or other legal representatives, or with written consent of the latter.
We store personal data only for as long as is necessary for the provision of our services or as required by law.
Contact Requests
If you contact us via the contact form on our website or by e-mail, telephone or other communication channels, the data you have transmitted will be stored by us for up to six months in order to process your request or in the event of further follow-up questions.
Depending on the communication channel used, storage takes place on the e-mail server, the end device (computer, laptop, smartphone) or – if, for example, contact is made via external services such as WhatsApp or WeChat – on the backend infrastructure technically required for the communication.
If there is no consent, legal obligation or necessity for the fulfillment of the contract, the data you have transmitted will not be passed on. When using communication services such as WhatsApp or WeChat, the transfer of personal data is carried out by the user themself and on a voluntary basis.
For more information about WhatsApp’s handling of personal data, please refer directly to the service’s privacy policy: https://www.whatsapp.com/privacy
For more information about WeChat’s handling of personal data, please refer directly to the service’s privacy policy: https://www.wechat.com/en/privacy_policy.html
Web Hosting
We use the services of the following provider to host our website as well as for the email servers:
Hetzner Online GmbH
Industriestraße 25
91710 Gunzenhausen
Germany
In order to ensure the secure operation of our website, certain data, such as your IP address, information about your browser and your device, the addresses of the subpages visited and the beginning and end of your session are automatically recorded and stored in so-called “server log files” on the web server. This type of data processing serves to maintain operations and IT security and thus represents a legitimate interest in the sense of Article 6(1)(f) GDPR.
This data is pseudonymised, i.e. not stored in connection with other personal data, and is normally not used further. However, we reserve the right to subject this data to an evaluation and review in the event of illegal activities. This can also be done by third parties who are not listed in this data protection declaration.
For more information about Hetzner’s handling of personal data, please refer directly to the company’s privacy policy: https://www.hetzner.com/legal/privacy-policy
Cookies
Our website uses so-called cookies to provide you with the most user-friendly experience possible. Cookies are small text files that are stored on your end device by the browser. Certain user data such as language or personal page settings are stored and transmitted to the server with each time you visit a page of our website. This is the only way to ensure that your settings are retained throughout your use of our website and that all functions work properly.
Some cookies remain stored on your end device (computer, laptop, smartphone) until you delete them. This enables us to recognize your browser on your next visit. If you do not want this, you can change your browser settings so that cookies are set only if you allow it case by case. You can revoke your consent to cookies at any time by deleting them on your end device.
If cookies are deactivated, the functionality of our website may be restricted.
Some of the service providers named in this data protection declaration also set cookies (so-called third-party cookies) on your end device in order to be able to offer their services properly.
Google Fonts
To ensure consistent presentation, our website uses fonts from Google Fonts. This service is provided by the following service provider:
Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland
The use of Google Fonts serves to optimize our service and thus represents a legitimate interest in the sense of Article 6(1)(f) GDPR.
When you visit our website, your browser retrieves fonts from Google Fonts. Data such as your IP address and information about your browser and your device are transmitted and possibly stored. According to the company, however, no cookies are set on your end device.
Your data may also be transmitted by Google to servers located in the USA. According to the European Court of Justice, there is no level of protection equivalent to European data protection standards for data transfer to the USA.
For more information about Google’s handling of personal data, please refer directly to the company’s privacy policy: https://policies.google.com/privacy?hl=en
Rights as Data Subject
As a data subject, you have the following rights with regard to the storage and processing of your data:
- Information about the stored data
- Deletion, correction and restriction of the stored data
- Revocation of and objection to data processing
- Data portability
If you suspect any violations of data protection laws in the processing of your personal data, you are welcome to contact us at any time. Alternatively, you also have the option of submitting a complaint to the data protection authority: https://www.dsb.gv.at/